New Feature | 10.0

Updates include: 

• Improved Connection Stability: The hapi sites and Integration Manager connection will be significantly more stable, reducing the occurrence of connection drops.
• Automated Restoration: Where connection drops do occur, automated restoration mechanisms will be in place to minimise data loss and disruptions.
• Enhanced Performance: The system will perform optimally even under heavy loads, ensuring a seamless user experience.
• Comprehensive Error Handling: A robust error handling system will be in place to capture, report, and manage connection errors effectively.
• Future-Proof Integrations: The standardised framework for CRM integrations will not only ensure stability but also make it easier to adapt and extend integrations in the future.

This work will improve the data flow from hapi sites to the Integrations Manager, addressing intermittent issues that users have reported. These issues, stemming from connection dropouts, are occasionally resulting in records not being processed successfully or duplicating, requiring manual intervention. 

Patch Update 11th September

During our routine system checks, we identified that some emails were not triggering as expected.

We understand the importance of timely communication and want to ensure you can send emails without any issues.

To ensure this, we have developed an update that will be deployed tomorrow morning.

Additionally, we will be triggering any emails that haven't been sent to make sure that your constituents receive a copy of any missed payment receipts or notifications.

Thank you for your understanding and please let us know if you have any further questions or concerns.